Delete your account and your data

Who provides the service

EvoFitness — a platform used by fitness and nutrition professionals to support their clients. Android app: com.evofitness.app.

Contact for personal data matters: contato@evofitness.com.br.

How to request deletion

You do not need to open the app. Send an email to contato@evofitness.com.br with the subject "Delete my account", from the SAME email address registered with EvoFitness.

We ask that the request comes from the registered address because that is how we confirm it is really yours. Without that check, anyone could request the deletion of someone else’s account.

If you no longer have access to that address, write to us anyway: we will ask for another way to confirm your identity before deleting anything.

If you prefer and still have access to the app, deletion is also available under Settings → Account → "Delete my account", where it takes effect immediately.

What is deleted

Your identifying data — name, email, national identification number, phone number and profile picture — is replaced by meaningless values, irreversibly, and your session is terminated on every device.

Your body progress photos are deleted, both the file and the reference to it.

What may remain

Records of performed workouts, meals, body measurements and assessments remain, without the data that links those records to you.

They remain because they are part of the working history of the professional who supported you, and because some of them may be subject to a legal or tax retention duty.

We do not promise an automatic deadline for the definitive erasure of those records, because today it is not carried out automatically. If you wish to request the erasure of what remains, write to the same address and we will handle the request individually, honouring it for everything not subject to a legal retention duty.

Before you decide

Deletion cannot be undone: neither the data nor the account can be recovered afterwards.

If you only want to stop using the service for a while, talk to your professional — they can deactivate your access without deleting anything, and the follow-up can resume later.